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Health Educator Course Content

From Bird's Eye View Book

Module 3: Stories Matter: Patient and
Health Professional Storytelling
Lesson Plan 2:  Practice Listening to a Story

Learning Outcome


Students will practice careful listening to demonstrate an understanding of a patient’s story about her experience after cancer surgery.

  1. For context, read Sue Robins' essay The Art of Really Listening

  2. Listen carefully to the 5-minute audio reading by Sue Robins of The Patient Storyteller chapter from her Bird’s Eye View book.


  3. Consider these questions based on the reading. 

    Personal Story Questions
    a. What are the writer’s concerns after her partial mastectomy surgery?
    b. What emotions does the writer feel after surgery? 

    General Patient Storytelling Questions
    c. What is a restitution story and why does health care prefer these stories?
    d. How can storytelling help patients heal?

    Personal Reflection Questions
    e. How would you choose to comfort this patient in her distress?
    f. How do you commit to support patients to tell their own stories and really listening to understand them?   

There's No Such Thing As A Perfect Child by Sue Robins, Globe and Mail essay.
The CARE Method of Screening ACEs: How and Why to Ask Adult Patients about Childhood Adversity, video by Dr. Jon Hunter and Dr. Robert Maunder.
Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference by Stephen Trzeciak and Anthony Mazzarelli 
The Wounded Storyteller by Arthur Frank
Bird’s Eye View: Stories of a life lived in health care by Sue Robins
ISBN: 978-1999156015
The eBook edition of Bird's Eye View is now free until Sept 10th, 2020!

This content is protected by the Creative Commons Attribution-NonCommercial-ShareAlike license.

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