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Author Sue Robins’ career began as a young hospital volunteer and student nurse before she embarked on a series of health administration roles. She was unexpectedly immersed in health care as a caregiver 

when her third child was born with Down syndrome. In 2017, Sue became a patient when she was diagnosed with breast cancer. 

Photo: Ryan Walter Wagner

Sue’s work experience includes paid family leadership positions with the B.C. Children’s Hospital and the Stollery Children’s Hospital. Sue is a senior partner with Bird Comm, a creative health communications company. 


Sue’s writing has been widely published, including in The New York Times, The Globe and Mail, the Canadian Medical Association Journal, the Journal of Family Nursing, the Journal of Paediatric and Child Health and the Journal of Medical Imaging and Radiation Sciences. Her full writing portfolio is here


She has spoken at dozens of national and international health conferences about patient and family centred care, and she also facilitates workshops about storytelling with health care organizations. 

She is the mom of three children – Isaac, Ella and Aaron. Sue lives with her  

husband and youngest son just outside of Vancouver, Canada on the unceded homelands of the Coast Salish people from the Musqueam, Squamish, and Tsleil-Waututh First Nations.


Sue's first book, Bird’s Eye View: Stories of a life in health care, contains stories abou the patient and caregiver experience in health care. Her second book, Ducks in a Row: Health Care Reimagined is about individual responsibility in health system change. 

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