Consulting

Sue Robins is an experienced health care consultant with almost 30 years experience in health care administration, patient and family centred care, strategy and communications.

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Project Experience

Sue has worked for the Stollery Children’s Hospital and the BC Children’s Hospitals in formal positions in Family Centred Care and Family Engagement. 

She has also delivered assessment projects under contract to disability support agencies and facilitated workshops on patient storytelling for local, provincial and national organizations.

Through her agency, Bird Communications, Sue has lead dozens of health communications projects including magazine editorials, branding exercises, social media strategies and feature writing.

Specializations

 

Sue's specialty is in developing assessments and strategies in consultation with senior management.  Her areas include:

Patient and Family Centred Care

Patient Experience

Patient Engagement

Storytelling - for patients, caregivers and staff